Hourglass Escape Room, to protect individual rights, especially in relation to automated treatments and with the desire to be transparent with the User, has established a policy that includes all such treatments, the purposes pursued by the latter, the legitimacy of the same and also the instruments available to the User so that they can exercise their rights.
The User who provides personal data through this website is informed of its incorporation into the files of www.escaperoomlaspalmas.com, which will be conveniently registered in the registry of the Data Protection Agency, or, if required, in the registry of the treatments carried out on these data.
For additional information on the protection of personal data, we invite you to consult the website of the AEPD (Spanish Agency for Data Protection) https://www.agpd.es/portalwebAGPD/index-ides-idphp.php
Your data is collected by the HOLDER.
A personal data refers to all the information referring to an identified or identifiable natural person (affected person). It is understood as identifiable a person who can be identified, directly or indirectly, especially by reference to a name, an identification number (DNI, NIF, NIE, passport) or one or more specific elements, specific to their physical, physiological identity , genetic, psychic, economic, cultural or social.
The data that will be collected in general are: Name and surname, address, email, telephone number, date of birth, data related to payment methods. Other types of data may be collected, the User being informed.
For what purpose is your personal data processed?
The purpose of the treatment of the personal data that may be collected is to use them mainly by the HOLDER for the management of their relationship with you, to be able to offer you products and services according to your interests, to improve your user experience and, where appropriate, for the treatment of your requests, requests or orders. A business profile will be prepared based on the information you provide. No automated decisions will be made based on that profile.
The data provided will be kept as long as the commercial relationship is maintained, as long as the deletion is not requested by the interested party, or during the years necessary to comply with legal obligations.
It will be registered in the client file and its treatment will be registered in the treatment register that the HOLDER must keep (before May 25, 2018 it could also be included in the file prepared with the personal data registered in the AEPD (Spanish Agency for Data protection) or competent body of the respective Autonomous Community). The file name is as follows: Hourglass Clients.
What is the legitimacy for the processing of your data?
The legal basis for the processing of your personal data is:
– The correct execution or fulfillment of the contract
– The legitimate interest of the HOLDER
– The consent of the user or client for the processing of their data.
To which recipients will the data be communicated?
The personal data of the USER may eventually be communicated to third parties related to the HOLDER by contract to carry out the necessary tasks for the management of their account as a client and without having to give their authorization.
Also when communications had to be made to the authorities in the event that the USER had taken actions contrary to the Law or breached the content of the legal notice.
The data of the USER may be communicated to other companies of the group, if any, for internal administrative purposes that could involve a processing of said data.
The USER’s personal data may be transferred to a third country or to an international organization, but they must be informed when this transfer is going to take place, and of the conditions of the transfer and of the recipient.
When some data is mandatory to access specific functionalities of the website, the OWNER will indicate this mandatory nature at the time of collecting the USER’s data.
Therefore, by continuing to browse, the USER will be considered informed and will have accepted the use of said „cookies“. The consent granted will be valid for a period of thirteen months.
The user is informed of the possibility of exercising their rights of access, rectification, cancellation and opposition. Each person also has the right to limit the treatment relating to their person, a right to delete the transfer of personal data transmitted to the person responsible for the treatment and the right to the portability of their data.
The USER has the possibility of filing a claim with the AEPD (Spanish Agency for Data Protection) or competent body of the respective Autonomous Community, when they have not obtained a satisfactory solution in the exercise of their rights by means of a letter addressed to it.
Unless the USER objects, by sending an email to the email address firstname.lastname@example.org, their data may be used, where appropriate, if applicable, to send commercial information about Hourglass Escape Room.
The data provided will be kept as long as the commercial relationship is maintained or during the years necessary to comply with legal obligations.
The USER is responsible for ensuring that the information provided through this website is true, responding to the accuracy of all the data provided and will keep it updated to reflect a real situation, being responsible for false or inaccurate information provided. and of the damages, inconveniences and problems that could cause to Escape Room Reloj de Hourglass or to third parties.
This information will be stored and managed with due confidentiality, applying the necessary computer security measures to prevent access or improper use of your data, its manipulation, deterioration or loss.
However, the USER must bear in mind that the security of computer systems is never absolute. When personal data is provided over the internet, such information could be collected without your consent and processed by unauthorized third parties.
Hourglass Escape Room declines any type of responsibility for the consequences of those acts that may have for the USER, if he published the information voluntarily.
You will be able to access and exercise these rights by means of a written and signed request that can be sent to the local C / Blasco Ibáñez, 15, Bajo, attaching a photocopy of the DNI or equivalent document.
The request can also be sent to the following email: email@example.com
These rights will be taken care of within a period of 1 month, which may be extended to 2 months if the complexity of the request or the number of requests received so requires. All this without prejudice to the duty to keep certain data in the legal terms and until the possible responsibilities derived from a possible treatment, or, where appropriate, from a contractual relationship prescribe.
In addition to the above, and in relation to data protection regulations, users who request it, have the possibility of organizing the destination of their data after their death.